Built for field service teams

CRM that works
like your crew does.

No bloat. No six-month onboarding. Just clean tools for the people in the field, the managers keeping things running, and the owners watching the bottom line.

Built for the trades — wherever the work happens

HVAC · Plumbing · Electrical · Landscaping · Pest Control · Roofing

Sound familiar?

Most CRMs were built for salespeople in offices.

  • Your techs are logging jobs on paper or in group texts
  • Managers are stitching reports together from 'just three' tools (it's seven)
  • You paid for enterprise software and use 10% of it
  • Onboarding new hires takes longer than their first job
  • Customer history is scattered across inboxes and sticky notes

GladeCRM is different by design.

We built Glade from the ground up for field service. Three roles, three clean views, one source of truth. Everyone sees exactly what they need — nothing more.

Configured for your operation, not just switched on
Zero training required for field techs
Real-time visibility for managers
Business intelligence owners actually use

Three roles. One system.

Built for everyone on your team.

Every person logs in and sees exactly what they need. No wading through dashboards that don't apply to them.

The tech in the field

Individual Contributor

  • Daily job queue with one-tap status updates
  • Customer history & site notes on arrival
  • Photo capture tied directly to job records
  • Offline-first — works without cell service
  • Time logging without the hassle

The one keeping it moving

Manager

  • Live dispatch board — who's where, what's next
  • Team workload balancing at a glance
  • Job escalation alerts before things go sideways
  • Customer communication log across the team
  • Daily & weekly wrap-up reports in one click

The one growing the business

Owner

  • Revenue by team, technician, or service type
  • Customer retention & churn indicators
  • Job profitability breakdown
  • Pipeline health and close rate trends
  • Business snapshot delivered every Monday morning

Thoughtfully built

The craft is in the details.

Every feature earned its way in. If it doesn't make someone's day easier, it's not here.

Set up right, not just set up fast

We work with you to map your operation before a single record is imported. The goal is fit, not speed.

Works where your team works

Optimized for the field. Techs can log notes and photos on any device, with or without cell service.

Customer history that follows the job

Every visit, every note, every photo — attached to the customer record and visible to whoever shows up next.

No-surprise pricing

One flat monthly rate. No modules, no add-ons, no annual contract trap. Cancel any month.

Integrates with your existing tools

QuickBooks, Google Calendar, and the SMS app your team already uses. Glade connects, not replaces.

Data that's actually yours

Export everything, any time. We don't hold your data hostage if you decide Glade isn't a fit.

Pricing

Straightforward. Like everything else.

No per-feature pricing. No annual lock-in. Start free for 30 days.

Starter

For small crews getting their operation in order.

$299 / month
  • All 3 role views included
  • Unlimited customers & jobs
  • Job photo capture
  • Email support
Start free trial

Team

For growing operations that need real visibility.

$699 / month
  • Everything in Starter
  • Live dispatch board
  • QuickBooks integration
  • Calendar sync
  • Weekly owner digest
  • Priority support
Start free trial

Business

For multi-crew companies that need a tailored fit.

Let's talk

  • Everything in Team
  • Multi-location support
  • Custom reporting
  • Dedicated onboarding
  • Phone support
Get in touch

All plans include a 30-day free trial. No credit card required.

Ready to simplify?

Get early access and be among the first field service teams to run on Glade.

No spam. No credit card. Just early access and occasional updates.